We understand that sometimes it is necessary to reschedule or cancel appointments. Therefor we ask that you provide us with 48 hours’ notice of cancellation or reschedule for any appointments.

 

We provide several ways to contact us by phone (425)-743-9722, or email (team@lorindassalon.com).  

 

All new guest appointments require a credit card on file to reserve appointment. 

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In addition any Service Booking over $200 will require a 50% deposit when scheduling.​

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A Courtesy Fee of 50% of the service amount will be charged if you cancel or reschedule your appointment with less than 48 hours’ notice. This charge in non-refundable. 

 

Our services are guaranteed within 10 days from receiving the service, with notification. 

 

Our products are guaranteed for an in-store exchange only within 10 days of purchase. No product exchanges or refunds after 10 days.